Effective Date: 17th April 2026
Last Updated: 17th April 2026
Welcome to Vaidhut. These Terms & Conditions (“Terms”) govern your access to and use of the website, products, and services offered by VAIDHUT ENTERPRISES (“Vaidhut”, “we”, “us”, or “our”).
By accessing or using our website, creating an account, placing an order, or otherwise interacting with our services, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. Business Information
Legal Name: VAIDHUT ENTERPRISES
Brand Name: Vaidhut
Business Type: Partnership
Registered Address: RS 9, Maheshwar Park Society, Parvat Gam, Surat, Gujarat, 395010, India
Support Email: support@vaidhut.com
Legal Notices Email: sales@vaidhut.com
Phone: +91 93286 15904
Support Hours: 9:15 AM to 6:15 PM, Monday to Saturday
2. Acceptance of Terms
By using this website, you confirm that:
- you are legally capable of entering into a binding agreement
- the information you provide is accurate and complete
- you will use the website only for lawful purposes
- you will not misuse, disrupt, or attempt unauthorized access to the website or its systems
These Terms apply to all users of the website, including retail customers, business buyers, browsers, account holders, and enquiry submitters.
3. Nature of Website
Vaidhut operates as a single-seller eCommerce website for the sale of electronics-related products and related services. We are not a multivendor marketplace.
We may serve both:
- B2C customers
- B2B / business buyers
Some terms such as pricing, procurement timelines, return eligibility, product availability, and order handling may differ depending on the product type, order size, sourcing model, or business nature of the purchase.
4. Account Registration
To access certain features, you may be required to create an account.
By creating an account, you agree that:
- the information you provide is true, current, and complete
- you are responsible for maintaining the confidentiality of your login credentials
- you are responsible for all activity under your account
- you will immediately notify us of any unauthorized use or suspected breach
We reserve the right to suspend or terminate accounts that contain false information, show suspicious activity, violate these Terms, or are used for abuse, fraud, or misuse of our services.
5. Product Information
We strive to provide accurate product names, descriptions, images, specifications, pricing, and availability. However:
- product images are for reference only
- actual product color, appearance, packaging, labeling, or manufacturer revision may vary
- technical specifications may change from the manufacturer without prior notice
- minor differences in product presentation do not necessarily mean the item is incorrect or defective
Customers are responsible for reviewing product details carefully before placing an order.
For electronics, modules, components, development boards, accessories, and related products, you must verify:
- compatibility
- voltage and power requirements
- size, dimensions, and fitment
- interface/protocol support
- project suitability
- installation requirements
Vaidhut is not responsible for losses caused by incorrect product selection, incompatibility, improper usage, incorrect installation, or application-level errors.
6. Product Availability and Stock
All orders are subject to product availability.
Adding a product to your cart or receiving an order acknowledgment does not guarantee final acceptance or fulfillment. We reserve the right to limit quantities, refuse orders, split shipments, or cancel orders due to:
- stock unavailability
- procurement delays
- discontinued items
- pricing or listing errors
- suspected fraud
- payment verification failure
- operational or logistics issues
- legal or regulatory restrictions
If an order is cancelled after payment is received, the paid amount for the cancelled item(s) will be refunded in accordance with our refund policy.
7. Pricing
All prices listed on the website are subject to change without prior notice.
Unless expressly stated otherwise:
- product prices are listed exclusive of GST where applicable
- GST and other applicable charges may be shown separately at checkout or invoice stage
- shipping, handling, customs, duties, or international destination charges may apply in addition to the product price
We make reasonable efforts to ensure accurate pricing. However, in case of typographical, technical, or system-related pricing errors, we reserve the right to cancel or refuse any order placed at an incorrect price, even after order confirmation.
8. Taxes, Duties, and International Charges
For orders within India, applicable taxes such as GST may be charged separately as required.
For international orders:
- customs duties
- import taxes
- local VAT/GST
- clearance fees
- destination-country levies
- documentation or brokerage fees
may be charged by the destination authorities or carriers. These charges are the customer’s responsibility unless explicitly stated otherwise.
Vaidhut is not responsible for delays, confiscation, clearance issues, or additional costs arising from customs, import regulations, restricted items, or destination-country compliance requirements.
9. Orders and Acceptance
When you place an order, you are making an offer to purchase the selected product(s) subject to these Terms.
Your order is considered accepted only when:
- payment is successfully processed where required
- the order passes our internal checks
- the product is available for dispatch
- we confirm or begin fulfillment of the order
We reserve the right to reject or cancel orders at our sole discretion for legitimate business, legal, fraud-prevention, pricing, stock, or operational reasons.
10. Payment Terms
We currently support online payment methods such as:
- UPI
- credit cards
- debit cards
- net banking
- wallets
- buy now pay later (BNPL)
- Razorpay-supported payment methods
We do not offer Cash on Delivery unless explicitly mentioned on the website for a specific product or service.
Payment must be completed successfully before dispatch unless otherwise agreed in writing for eligible business orders.
We are not responsible for payment failures caused by banks, payment gateways, technical issues, fraud filters, insufficient funds, blocked cards, or third-party payment service disruptions.
11. Cancellation by Customer
You may cancel an order before it is shipped.
Once an order has been shipped, it cannot be cancelled. In such cases, you may request return, refund, or replacement only in accordance with the applicable policy.
12. Cancellation by Vaidhut
We reserve the right to cancel or reject any order due to reasons including but not limited to:
- product unavailability
- pricing or listing error
- duplicate order
- incomplete customer information
- failed payment verification
- suspected fraud or misuse
- restricted shipment destination
- legal or compliance concerns
- force majeure or operational issues
Where payment has already been received for a cancelled order, the amount paid for the cancelled item(s) will be refunded in accordance with our refund process.
13. Shipping and Delivery
We ship within India and may also ship internationally, subject to product eligibility, logistics feasibility, destination restrictions, and applicable laws.
Dispatch and delivery timelines shown on the website are estimates only and may vary due to:
- stock position
- order volume
- courier operations
- destination
- customs processing
- public holidays
- weather
- force majeure events
- regulatory checks
Vaidhut is not liable for delays caused by third-party logistics providers, customs authorities, incorrect customer details, failed delivery attempts, or other factors outside our reasonable control.
If a shipment is returned due to incorrect address, refusal to accept delivery, repeated failed delivery attempts, or non-cooperation by the customer, reshipping charges and related costs may be payable by the customer.
14. Bulk Orders and Business Purchases
Vaidhut may accept:
- bulk orders
- business procurement orders
- institutional orders
- RFQ-based purchases
Such orders may be subject to separate terms relating to:
- pricing
- lead time
- payment terms
- procurement dependencies
- return eligibility
- warranty handling
- quantity commitments
- shipping arrangements
For some special, custom-sourced, or high-volume orders, additional written terms may apply and will prevail to the extent of any conflict with these general Terms.
15. Returns, Refunds, and Replacements
Returns, refunds, replacements, DOA claims, and warranty claims are governed by separate policy pages published on our website.
By placing an order, you agree that:
- return eligibility depends on the product type and claim reason
- some items may be non-returnable
- some items may be replacement-only
- some products may carry manufacturer warranty, seller support, DOA-only coverage, or no warranty, as stated on the product page
Customers must follow the applicable policy and claim process for support.
16. Warranty and Product Support
Warranty, if any, will be governed by:
- the product page
- the product packaging
- the manufacturer’s policy
- Vaidhut’s published warranty / DOA policy
For certain electronics, boards, components, or sensitive items, coverage may be limited to Dead on Arrival (DOA) or replacement-only support, subject to inspection and policy compliance.
Warranty does not cover damage caused by misuse, improper installation, wrong voltage, reverse polarity, tampering, modification, liquid damage, physical damage, burn marks, soldering damage, or other excluded conditions described in our warranty policy.
17. Technical Use Disclaimer
Products sold by Vaidhut may require technical knowledge for proper selection, integration, installation, configuration, or operation.
You agree that:
- you are responsible for verifying technical suitability before purchase
- you are responsible for correct handling, testing, wiring, installation, and use
- you will review available documentation, specifications, manuals, or product instructions before use
- Vaidhut is not liable for losses caused by incorrect installation, unsafe handling, compatibility issues, project failure, or misuse of technical products
Any advice, suggestions, or general support provided by us is for informational assistance only and does not replace your own independent technical verification.
18. User Conduct
You agree not to:
- use the website for unlawful purposes
- submit false, misleading, or fraudulent information
- interfere with website security or functionality
- upload malicious code, spam, or harmful content
- abuse return, refund, or warranty systems
- attempt unauthorized access to our systems, accounts, or data
- copy, reproduce, scrape, or commercially exploit website content without permission
- post abusive, defamatory, misleading, or infringing content in reviews or communications
We reserve the right to restrict access, cancel orders, suspend accounts, or take legal action where necessary.
19. Reviews, Ratings, and User Content
If you submit ratings, reviews, feedback, or other content:
- your content must be truthful and lawful
- it must not be abusive, misleading, defamatory, obscene, or infringing
- it must not contain spam, fake claims, or promotional links unrelated to the product
By submitting such content, you grant Vaidhut a non-exclusive, royalty-free right to use, display, reproduce, adapt, and publish it for website, marketing, support, or business purposes.
We reserve the right to moderate, reject, edit, or remove content at our discretion.
20. Intellectual Property
All content on the website, including but not limited to:
- logos
- brand elements
- website design
- text
- graphics
- icons
- images
- product arrangement
- layout
- downloadable content
- code and software elements
is owned by or licensed to Vaidhut and is protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, republish, transmit, display, or exploit any website content without our prior written permission, except for personal, non-commercial use as allowed by law.
21. Third-Party Services and Links
Our website may include links to third-party websites, tools, payment systems, courier platforms, or services. These are provided for convenience only.
Vaidhut does not control and is not responsible for:
- third-party content
- privacy practices
- shipping delays by external carriers
- payment gateway performance
- third-party terms or service failures
Your use of such services may also be governed by their own terms and policies.
22. Limitation of Liability
To the maximum extent permitted by law, Vaidhut shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to:
- website use
- product use
- delay in delivery
- technical incompatibility
- project failure
- data loss
- business interruption
- missed profits
- third-party service failures
- customs issues
- misuse of products
23. Force Majeure
Vaidhut shall not be liable for failure or delay in performance caused by events beyond our reasonable control, including:
- natural disasters
- floods
- fires
- strikes
- transport disruptions
- war
- pandemic-related restrictions
- cyber incidents
- government actions
- customs delays
- power or infrastructure failures
24. Privacy
Your use of the website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
25. Changes to These Terms
We may modify these Terms from time to time. Updated Terms will be posted on this page with the revised “Last Updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.
26. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or relating to these Terms, the website, products, or services shall be subject to the exclusive jurisdiction of the competent courts in Surat, Gujarat, India.
27. Contact Information
For support, account help, order assistance, grievances, or privacy-related matters, please contact:
VAIDHUT ENTERPRISES
RS 9, Maheshwar Park Society, Parvat Gam, Surat, Gujarat, 395010, India
Email: support@vaidhut.com
Phone: +91 93286 15904
Support Hours: 9:15 AM to 6:15 PM, Monday to Saturday
For legal notices, contact: sales@vaidhut.com